I had my dog there during Easter for four nights. When I dropped her off, I gave the owner(Peter) a bag with her toys, treats, her blanky and one of my t-shirts. When I picked my dog up, nobody was at the entrance, so I walked straight to her, because she was in one of the boxes at the front part anyway. My dog was very very happy to see me, standing there and shaking (she never did this before). She had no mattress, there was just some random blanket over the wooden panel on top of the metal frame (I called the day before, asked if I should bring her bed, got told not necessary). There was NO WATER in the box, no food, there was nothing!!!!! I was shocked, asked for the bag with her toys, took my dog and left. On the way back I stopped at the highway, and checked the bag, everything was still in there. Toys, treats, t-shirt, they just did not give it to her. So i called from the car, asked the young guy, who told me, that he did not know something about it. I asked also, why my dog had no real bed, he said they only have this blankets. So I told him the owner should call me back. Back at home in Brussels I took the dog right away out on a walk. She did 4 poo´s and it was totally hard, like a stone. I think she did not do a poo when she was there. I never got the call from the owner, instead the girl who works there called and told me, that she is so sorry. They forgot about the treats, toys.... And she was not getting water, because they know I will pick her up (I paid for this day). She also told me, that she was taking my dog out, and played with her with the ball (my dog would only play with a ball if you wrap a steak around). She lied to me. I would rather stay at home for the rest of my life, before I would give my dog to this place again!
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